Junior Operations Associate


Hattaway Communications is a Washington, D.C.-based strategic communications firm with a mission: We help visionary leaders and organizations use the power of strategy, science, and storytelling to achieve ambitious goals that benefit people and the planet.

Every day, our team works with high-profile, high-impact clients in advocacy, philanthropy, politics, government, and business. We help leaders figure out how to change the conversation on pressing issues like economic inequality, racial equity, public health, and education. We’re in the business of communications for impact, not self-promotion.


As a Junior Operations Associate, you will assist with general administrative and office management duties that support our team. You will:

  • Assist with onboarding new employees
  • Book travel and coordinate logistics for the firm’s president
  • Help organize firm events
  • Greet and receive visitors
  • Receive packages and deliveries
  • Keep common office areas tidy
  • Maintain conference room technology
  • Perform spreadsheet creation and maintenance
  • Data entry (CRMs and others)
  • Collect and sort mail
  • Order and re-stock office supplies
  • Lead various administrative projects, as assigned


  • A bachelor’s degree or an associate’s degree with relevant experience.
  • One to two years experience (working, internships, or volunteer) in administrative or operations support.
  • Strong written and verbal communication skills.
  • A proactive work ethic, with the ability to plan ahead and anticipate needs.
  • Attention to detail and the ability to meet tight deadlines.
  • Working knowledge of MS Office (Word, Excel, PowerPoint), Google Mail/Calendar, and Apple/Mac OS.
  • A desire to work with others in a collaborative, fast-paced environment.
  • A commitment to an equitable workplace and the effort it takes to maintain one.


  • Experience using HubSpot or a similar CRM platform.
  • Experience using Zoom or a similar conferencing/screen share tool.


We believe in passion, rigor, and imagination. Our passion is shown in our commitment to our clients and their causes, and in reaching the fullest potential in everything we do—always striving for the highest quality products and experiences for our clients, rather than just being “good enough.” Our rigor is demonstrated through the thoughtful, deliberate, and disciplined approach in all that we do, delivering on the promise of strategic communications that actually achieve meaningful impact—not just add to the noise. Imagination drives all of our work, because it lies at the heart of our creative problem-solving.

Hattaway Communications is committed to creating an equitable world, and we know that begins with creating an equitable workplace. We know bringing talented, diverse people together—especially women and people of color—sharpens our insights, and helps us better serve our diverse clients. We recognize and value the experiences of minoritized peoples, and prioritize prospective hires whose cultural backgrounds and experiences give them unique perspectives, and who share our goal of creating a workplace and world that promotes creativity, innovation, and collaboration.

We are active listeners, supportive partners, and inclusive leaders. We create space for our employees and our partners to fearlessly speak truth, authentically express themselves, and enjoy meaningful professional growth. We not only allow for difference but celebrate and dutifully defend it.

We value each person’s professional development, and have a budget and support for pursuing those interests. Our offices are located in downtown Washington, D.C., between the Dupont Circle and Farragut North metro stations. We provide our employees excellent benefits, such as 100% employer-paid health, vision and dental insurance, a flexible work environment, and a fantastic parental leave policy. The salary range for this position is $45,000 - $55,000, depending on experience.

Hattaway Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


To apply, send a cover letter and resume to Subject line: Junior Operations Associate. No phone calls, please.